Frequently Asked Questions
Everything you need to know about shopping with MALVADOS.
How do I determine the right size for my order?
We provide a detailed size guide on every product page. If you are between sizes, we generally recommend sizing up for a more comfortable fit, or contacting our support team for specific style advice.
What is your return and exchange policy?
We offer a 30-day return window for all unworn items in their original packaging. Exchanges are free of charge, while returns for a refund may be subject to a small restocking fee.
How long will it take for my order to arrive?
Standard shipping typically takes 3-7 business days within the continental US. International orders may take 10-15 business days depending on customs processing and destination.
Do you offer international shipping?
Yes, MALVADOS ships worldwide. Shipping costs and delivery times are calculated at checkout based on your specific location and the weight of your order.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options through Klarna and Afterpay.
How can I track my package?
Once your order has shipped, you will receive an email confirmation containing a tracking number and a link to monitor your package's progress in real-time.